Data & Privacy
At 8jilli, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
Last updated: January 2026 | Applicable jurisdiction: Republic of the Philippines
At a Glance
These cards highlight the key principles of our Privacy Policy. Please read the full policy below for complete details.
8jilli collects only the personal data necessary to operate your account, process transactions, and comply with Philippine regulatory requirements — nothing more.
Your data is protected using industry-standard encryption and secure storage practices. 8jilli does not sell your personal information to third parties under any circumstances.
As an 8jilli player, you have the right to access, correct, and request deletion of your personal data, subject to our legal and regulatory obligations.
8jilli only shares your data with trusted service providers and regulatory bodies where required by law. We never share your data for third-party marketing purposes.
8jilli uses cookies to improve your experience on the platform. You can manage your cookie preferences through your browser settings at any time.
If you have any concerns about how 8jilli handles your personal data, our support team is available 24/7 and will respond to all privacy-related enquiries promptly.
Important Notice: This Privacy Policy ("Policy") describes how 8jilli ("the Platform," "we," "us," "our") collects, uses, stores, and discloses personal information about you ("Player," "User," "you") when you access or use the 8jilli platform. By registering an account or using any part of the 8jilli platform, you acknowledge that you have read and understood this Policy.
8jilli is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Policy applies to all personal data collected through the 8jilli website, mobile application, and any related services. It has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
We encourage you to read this Policy carefully. If you have any questions after reading it, our support team is available 24/7 and will be happy to help clarify anything that isn't clear.
For the purposes of the Data Privacy Act of 2012 and this Policy, 8jilli acts as the Personal Information Controller in respect of the personal data collected through the platform.
As the Personal Information Controller, 8jilli determines the purposes and means of processing your personal data and is responsible for ensuring that your data is handled in accordance with applicable Philippine data protection laws.
If you have any questions or concerns about how 8jilli processes your personal data, you may contact our Data Protection Officer via the contact details provided in Section 14 of this Policy.
8jilli collects the following categories of personal data from Players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service improvement |
| Usage Data | Pages visited, games played, betting history, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Customer support, dispute resolution, quality assurance |
8jilli does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation.
8jilli collects personal data through the following means:
8jilli uses the personal data we collect for the following purposes:
8jilli processes your personal data on the following legal bases under the Data Privacy Act of 2012:
8jilli does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:
8jilli will never share your personal data with third-party advertisers or data brokers for marketing purposes without your explicit consent.
8jilli retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.
The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Transaction and financial records | 10 years from the date of transaction (AML requirement) |
| Customer support communications | 3 years from the date of the last interaction |
| Technical and usage data | 13 months from collection |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
8jilli implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While 8jilli takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
8jilli uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support platform security. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8jilli platform.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 8jilli:
To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to all valid requests within thirty (30) days of receipt.
The 8jilli platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 8jilli does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 8jilli platform, please contact our support team immediately.
Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental controls to prevent access to online gaming platforms.
8jilli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered Players via email or through a prominent notice on the 8jilli platform prior to the changes taking effect.
The date of the most recent revision will always be displayed at the top of this Policy. We encourage you to review this Policy periodically to stay informed about how 8jilli protects your personal data. Your continued use of the platform following the effective date of any revised Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8jilli handles your personal data, please contact our Data Protection Officer:
We take all privacy-related enquiries seriously and will respond to your request within thirty (30) days. For account-specific matters, please have your registered account details ready when contacting us.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
For more information about your rights and how 8jilli handles your data, please also review our Terms & Conditions and Responsible Gaming pages.
Your Data, Your Trust
Now that you know how 8jilli protects your personal data, you can play with peace of mind. Register your account today, make your first deposit via GCash or PayMaya, and enjoy everything 8jilli has to offer. Must be 21 or older to register.
21+ only | Play responsibly | Data protected under RA 10173